Click on the questions below for your answer.
How can I get a password?
If a mother chooses to have her baby's photograph posted in our online nursery, she will be given a Username and a Password to share with family and friends. It is up to the mother to share these with you. Please do not call Arkansas Methodist Medical Center for the Username and Password. We will not give these out to anyone other than the child's parents.
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I'm a new mom but I've forgotten my passwords - what do I do?
If you are a new mom and have been given passwords to share, but have forgotten them or are having trouble accessing your baby's picture, call Arkansas Methodist Medical Center at 870-239-7000 Monday through Friday from 9 a.m. to 5 p.m.
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The baby's mother has given me the passwords, but I'm having trouble viewing the photo - what do I do?
After you've confirmed with the mother that the Username and Password are correct, please call Arkansas Methodist Medical Center at 870-239-7000 Monday through Friday from 9 a.m. to 5 p.m. Please keep in mind that baby photos are only posted AFTER the baby has been released from the hospital.
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When are baby photos posted?
Please allow up to five days after the baby goes home from the hospital for photographs to be posted. If after this timeframe the baby's photograph still cannot be viewed, please call Arkansas Methodist Medical Center at 870-239-7000 Monday through Friday from 9 a.m. to 5 p.m. for assistance.
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How long are pictures online?
Currently, baby photos are available for viewing for at least three months.
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Can I change/correct the information displayed on my baby's web page?
To make changes or corrections to a baby's page please call Arkansas Methodist Medical Center at 870-239-7000 Monday through Friday from 9 a.m. to 5 p.m.
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